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Description
At America's Service: How Your Company Can Join the Customer Service RevolutionFrom the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more. Binding Type: Paperback Publisher: Grand Central Publishing Published: 01 01 1992 ISBN: 9780446393164 Pages: 252 Weight: 0. 61lbs Size: 7.
From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.Binding Type: Paperback
Publisher: Grand Central Publishing
Published: 01/01/1992
ISBN: 9780446393164
Pages: 252
Weight: 0.61lbs
Size: 7.96h x 5.16w x 0.61d
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4.2 ★★★★★
Based on 19 reviews
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Product Reviews
★★★★★ 5
La Biblioteca de la Orden de Saint George
Format: Paperback
Cómic necesario para entender Something is killing the children. Me encantó el modo en que relacionaran la trama con las bibliotecas qué reúnen los libros de Orden de Saint George.
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Reviewed in the United States on October 4, 2025
★★★★★ 5
A Lot Deeper Than the Previous
Format: Paperback
This volume delved way further than the last!
The lore and context this gives to the whole universe is well worth it and gives lots to think about!
Reveals how well planned and intricate this universe really is!
Highest of recommends if you are into this franchise!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 1, 2025
★★★★★ 2
Padding?
Format: Paperback
The book is a good quality, and the i like contents... besides the fact fully one third of the book is just the storyboard and script, with some sketches. Im used to covers and other supplemental materials taking up a few pages at the end, but that's ridiculous. Its either somewhat scummy padding or a complete mismatch in what i want and alot of other folks want i guess.
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Reviewed in the United States on April 11, 2026
★★★★★ 5
got it
Format: Hardcover
got it when i was supposed to but can't review it anymore as it was a gift. it would be nice to just be able to star something & not HAVE TO write 20 words.
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Reviewed in the United States on May 30, 2013
★★★★★ 5
Great gift!
Format: Hardcover
Really nice quality, good illustrations. My boyfriend loved it.
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Reviewed in the United States on January 29, 2016
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